Pathway's Loyalty Bot is customer-relation insurance marketing tool: nourish relationships with existing and potential clients.

Pinpoint most engaging clients based on surveys

Loyalty Bot provides insurance marketing opportunity: online reviews

Retarget unhappy policy holders through insurance portal on Loyalty Bot

Improve overall customer experience with Loyalty Bot

Customer segmentation

Customer segmentation

Unlock endless opportunities

Loyalty Bot automatically pinpoints your most engaged clients based on their survey responses. These customers are the best audience to focus your upselling and cross-selling efforts.

Online reputation

Online reputation

Get glowing reviews

Word-of-mouth is the best form of advertising you can get. Provide your clients the opportunity to leave you a 5-star review on Google, Yelp and Facebook.

Customer experience

Customer experience

Listen. Connect. Retain.

Feedback allows you to avoid repeating the mistakes of the past. Pinpoint your unhappy policyholders so you can reach out, listen to their concerns, and make things right.

Working with the team at Pathway has been such an amazing experience. They have been totally committed to making our experience an outstanding one. Whenever we have a question or concern, the team addresses it the day of and has some sort of solution in place. They are very good at taking our wants and needs and making them a reality. We have no complaints working with this company, and we feel like a valued part of their team.

—Duliban Insurance

Put the customer at the center of everything you do

Learn more about how Loyalty Bot can help you provide a world-class customer experience.

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